CANCELLATION AND REFUND POLICY
In case you cancel the photography workshop and its otherwise filled, we will refund the entire amount minus a 150 EURO service fee.
If you cancel, and the photo tour does not fill up, you will be refunded based upon the following schedule:
More than 60 days prior to the start date: full refund minus 200 EURO fee.
Less than 30 days: no refund.
Refunds will be paid by the same method that the original payment was made.
We strongly recommend that all participants purchase travel insurance to cover any non-refundable deposits and workshop fees.
Polar Lights Photo Tours will do everything in their power to prevent trip cancellation. However, in the event a trip must be cancelled due to low participation, guide sickness, accident or death, and passage of Law or any action taken by a governmental or public authority, including changes in quota, restrictions or prohibitions, Polar Lights Photo Tours will promptly refund all fees paid minus nonrefundable fees paid to the third party. Should this unfortunate event occur, Polar Light Photo Tours will inform all trip participants as soon as possible.
Polar Light Photo Tours highly recommends that all trip participants purchase their own health, disability, life, and travel insurance. It is the participant’s responsibility to have adequate health and injury insurance for the areas we will visit. Polar Lights Photo Tours is not responsible for any health or injury liability.
HEALTH AND PHYSICAL FITNESS
Our tours are not very physically demanding. Polar Lights Photo Tours expects all participants to be in normal good health. We recognize that participants have varying abilities, health, and fitness. We will do our best to make reasonable accommodations without undermining the itinerary and goals of the group.
Pets and animals are not allowed on our tours or workshops. For those with a certified service animal, we recommend booking a private tour to minimize disruptions to other guests.
ITINERARY CHANGES AND DELAYS
Polar Lights Photo Tours will do its best to honor the published itinerary. However, there are circumstances outside our control that may cause changes or omissions. Examples of these unforeseen circumstances include inclement weather, geopolitical events, unexpected closures, transportation delays, sickness, or other events identified in the Trip Cancellation section above. No refunds will be given for these adverse circumstances.
Polar Lights Photo Tours reserves the right to accept or decline a participant for any reason allowable by law. We expect that all participants act in a polite and law-abiding manner. Any illegal activity, drunkenness, illegal drug use, poor treatment of other tour participants or staff, disrespectfulness, etc. will not be tolerated. Polar Lights Photo Tours reserves the right to send participants home early at their own expense if they cannot comply with these expectations.
RELEASE OF PHOTO/VIDEO RIGHTS
Polar Lights Photo Tours reserves the right to take photographs, videos, and/or sound recordings during the operation of any tour. The resulting media can be used in whole or in part for promotional purposes, including, but not limited to: advertising and publicity both in print and electronic media. By booking a tour with us, the participant agrees to allow his/her likeness to be used by Polar Lights Photo Tours without compensation to the participant. If the participant prefers that his/her likeness not be used, he/she must notify us in writing prior to scheduled tour. We also reserve the right to use, in all or in part, any written reviews or feedback you may provide to us in our advertising and publicity both in print and electronic media.